Privacy Policy

1. Introduction

Welcome to FaastGrow LLC ("FaastGrow," "we," "us," or "our"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information.

This Privacy Policy explains how we collect, use, share, and protect information when you:

• Visit our website at https://faastgrow.com
• Use our services, including AI automation consultation and implementation
• Book consultations through our scheduling platform
• Communicate with us via email, phone, or other channels

By using our website or services, you agree to the terms outlined in this Privacy Policy. If you do not agree with our practices, please do not use our website or services.

2. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our website and services.

2.1 Personal Information You Provide

When you interact with FaastGrow, we may collect the following types of personal information:

Contact Information:

• Full name
• Email address
• Phone number
• Company name
• Job title
• Mailing address

Account Information:

• Username and password (if you create an account)
• Profile information
• Communication preferences

Business Information:

• Industry and business type
• Company size
• Current challenges and automation needs
• Budget and timeline information

Communication Data:

• Content of messages, emails, and calls with our team
• Feedback, testimonials, and reviews
• Support tickets and inquiries

Booking & Meeting Information:

• Calendly scheduling data
• Meeting preferences and availability
• Time zone information
• Video conferencing details

Payment Information:

• Credit card details (processed securely through third-party payment processors)
• Billing address
• Transaction history
• Invoice information

2.2 Information Automatically Collected

When you visit our website, we automatically collect certain information through cookies and similar technologies:

Usage Data:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on pages
• Referring website
• Click-through rates
• Search queries

Analytics Data:

• Website interaction patterns
• Feature usage statistics
• Performance metrics
• Error logs

Cookie Data:

• Session cookies
• Preference cookies
• Analytics cookies
• Marketing cookies

2.3 Information from Third Parties

We may receive information about you from:

• Calendly (scheduling platform)
• Payment processors (Stripe, PayPal)
• Analytics providers (Google Analytics)
• Social media platforms (LinkedIn, Instagram, YouTube)
• Business partners and referral sources

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 To Provide Our Services

• Process and fulfill service requests
• Schedule and conduct consultation calls
• Develop and implement AI automation solutions
• Provide customer support
• Send service-related communications

3.2 Business Operations

• Process payments and manage billing
• Maintain and improve our website
• Analyze website performance and user behavior
• Develop new features and services
• Conduct research and analysis

3.3 Communication

• Respond to inquiries and requests
• Send newsletters and marketing materials (with consent)
• Provide updates about our services
• Share case studies and success stories
• Deliver promotional offers

3.4 Legal and Compliance

• Comply with legal obligations
• Enforce our Terms of Service
• Protect against fraud and abuse
• Resolve disputes
• Ensure website security

3.5 Marketing and Analytics

• Personalize your experience
• Display targeted advertisements
• Measure marketing effectiveness
• Improve our services based on user feedback

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), UK, and Switzerland, we process your personal information based on the following legal grounds:

Consent: You have given clear consent for us to process your personal information for specific purposes (e.g., marketing communications).

Contract: Processing is necessary to fulfill a contract with you or to take steps before entering into a contract (e.g., providing AI automation services).

Legal Obligation: Processing is necessary to comply with legal requirements (e.g., tax and accounting obligations).

Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services, preventing fraud, and ensuring security, provided your rights do not override these interests.

5. How We Share Your Information

We do not sell your personal information. We may share your information with trusted third parties in the following circumstances:

5.1 Service Providers

We share information with third-party vendors who perform services on our behalf:

• Calendly: Scheduling and calendar management
• Payment Processors: Stripe, PayPal for payment processing
• Email Service Providers: For sending newsletters and communications
• Analytics Providers: Google Analytics for website analytics
• Cloud Hosting: For website hosting and data storage
• Customer Support Tools: For managing support tickets

5.2 Business Transfers

If FaastGrow is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5.3 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or subpoenas
• Legal investigations
• Requests from government authorities
• Protection of our legal rights

5.4 With Your Consent

We may share your information with third parties when you have given explicit consent.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience.

6.1 Types of Cookies We Use

Essential Cookies: Required for website functionality (e.g., session management, security).

Analytics Cookies: Help us understand how visitors use our website (Google Analytics).

Marketing Cookies: Used to display relevant advertisements and measure campaign effectiveness.

Preference Cookies: Remember your settings and preferences.

6.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality. Most browsers allow you to:

• View and delete cookies
• Block third-party cookies
• Block all cookies
• Receive notifications before cookies are stored

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

General Data: Retained for the duration of our business relationship and up to 7 years thereafter for legal and accounting purposes.

Marketing Data: Retained until you withdraw consent or unsubscribe from communications.

Analytics Data: Typically retained for 26 months in accordance with Google Analytics defaults.

Payment Data: Retained as required by financial regulations (typically 7-10 years).

When data is no longer needed, we securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

8.1 Rights Under GDPR (EEA, UK, Switzerland)

Right to Access: Request a copy of your personal information.

Right to Rectification: Request correction of inaccurate or incomplete data.

Right to Erasure ("Right to be Forgotten"): Request deletion of your personal information.

Right to Restrict Processing: Request limitation on how we use your data.

Right to Data Portability: Receive your data in a structured, machine-readable format.

Right to Object: Object to processing based on legitimate interests or for direct marketing.

Right to Withdraw Consent: Withdraw consent at any time for processing based on consent.

Right to Lodge a Complaint: File a complaint with your local data protection authority.

8.2 Rights Under CCPA/CPRA (California Residents)

Right to Know: Request disclosure of personal information collected, used, and shared.

Right to Delete: Request deletion of personal information.

Right to Opt-Out: Opt-out of the sale or sharing of personal information (we do not sell data).

Right to Correct: Request correction of inaccurate information.

Right to Limit Use of Sensitive Personal Information: Limit use of sensitive data.

Right to Non-Discrimination: Exercise rights without discriminatory treatment.

8.3 How to Exercise Your Rights

To exercise any of these rights, please contact us at: Info@faastgrow.com

We will respond to your request within 30 days (or as required by applicable law). We may need to verify your identity before processing your request.

9. Children's Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.

If you believe we have inadvertently collected information from a child under 16, please contact us immediately at Info@faastgrow.com, and we will delete such information promptly.

10. International Data Transfers

FaastGrow is based in the United States. If you are accessing our website from outside the U.S., your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

We ensure appropriate safeguards are in place for international data transfers, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions
• Binding Corporate Rules
• Consent where required

11. Data Security

We implement reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

Our security measures include:

• Encryption of data in transit (SSL/TLS)
• Secure cloud hosting with reputable providers
• Access controls and authentication
• Regular security audits and vulnerability assessments
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

12. Third-Party Links

Our website may contain links to third-party websites, including social media platforms (LinkedIn, YouTube, Instagram). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

13. California "Do Not Track" Disclosure

Our website does not currently respond to "Do Not Track" signals from browsers. However, you can control cookies and tracking through your browser settings and opt-out of targeted advertising through industry opt-out tools.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification (if you have provided your email address)
• Displaying a prominent notice on our website

Your continued use of our website or services after changes take effect constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

16. Consent

By using our website, booking consultations, or engaging our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

© 2026 FaastGrow LLC. All rights reserved.