Terms of Service

1. Agreement to Terms

Welcome to FaastGrow LLC ("FaastGrow," "we," "us," or "our"). These Terms of Service ("Terms," "Terms of Service," or "Agreement") constitute a legally binding agreement between you (whether personally or on behalf of an entity, "you," "your," or "Client") and FaastGrow LLC, governing your access to and use of our website located at https://faastgrow.com, our AI automation consulting services, and any related services provided by FaastGrow (collectively, the "Services").

By accessing our website, booking consultations, or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any provision of these Terms, you must immediately discontinue use of our website and services.

These Terms apply to all visitors, users, clients, and others who access or use our Services.

2. Definitions

For purposes of these Terms of Service:

"Services" means all AI automation consulting, strategy development, system implementation, and related professional services provided by FaastGrow.

"Client" or "you" refers to the individual or business entity entering into this agreement with FaastGrow.

"Agreement" or "Contract" refers to any Statement of Work, proposal, quotation, or other document outlining specific project details, timelines, and deliverables.

"Deliverables" means any work product, reports, automation systems, documentation, or other materials provided by FaastGrow as part of the Services.

"Confidential Information" means proprietary information, trade secrets, business strategies, technical data, and other non-public information disclosed by either party.

"Intellectual Property" includes patents, trademarks, copyrights, trade secrets, and all other proprietary rights.

3. Eligibility and Account Registration

3.1 Age Requirement

You must be at least 18 years of age to use our Services. By using our Services, you represent and warrant that you are of legal age to form a binding contract.

3.2 Business Representation

If you are using our Services on behalf of a business entity, you represent and warrant that:

• You have the authority to bind that entity to these Terms
• The entity is validly existing and in good standing
• You have obtained all necessary approvals to enter into this Agreement

3.3 Account Security

If you create an account on our website:

• You are responsible for maintaining the confidentiality of your account credentials
• You agree to accept responsibility for all activities that occur under your account
• You must immediately notify us of any unauthorized use of your account
• We reserve the right to suspend or terminate accounts that violate these Terms

4. Description of Services

FaastGrow provides AI automation consulting and implementation services designed to help businesses streamline operations, reduce costs, and accelerate revenue growth.

4.1 Core Services

Our Services include, but are not limited to:

• AI Automation Strategy Consultation: Assessment of business processes and identification of automation opportunities
• Custom AI System Development: Design and implementation of tailored AI automation solutions
• Process Optimization: Analysis and improvement of existing workflows
• Training and Support: Education on AI automation tools and ongoing technical assistance
• Integration Services: Connection of AI systems with existing business software and platforms

4.2 Service Delivery

Services are provided according to the terms outlined in:

• Initial consultation agreements
• Statements of Work (SOW)
• Project proposals
• Service contracts

Each engagement will specify:

• Scope of work
• Timeline and milestones
• Deliverables
• Payment terms
• Success criteria

4.3 Service Limitations

FaastGrow does not guarantee:

• Specific revenue increases or cost savings (results may vary)
• Compatibility with all third-party systems or software
• Uninterrupted or error-free service
• That our Services will meet all client expectations without modification

5. Consultation and Booking

5.1 Free Strategy Calls

We offer free 30-minute AI strategy consultation calls scheduled through Calendly. These consultations are:

• Provided for informational purposes only
• Not binding commitments for services
• Subject to availability
• Limited to one per prospective client

5.2 Paid Engagements

Paid consulting and implementation services require:

• A signed Statement of Work or service agreement
• Payment of initial deposit or retainer fee
• Clear definition of project scope and deliverables
• Mutual agreement on timelines and milestones

6. Fees, Payment, and Billing

6.1 Service Fees

Fees for Services are determined based on:

• Scope and complexity of the project
• Time and resources required
• Custom requirements and integrations
• Ongoing support and maintenance needs

Pricing is provided in:

• Written proposals
• Statements of Work
• Invoices

6.2 Payment Terms

Unless otherwise specified in a written agreement:

• Initial deposit or retainer is required before work begins (typically 50% of total project cost)
• Remaining balance is due upon completion or according to milestone payments
• Payment is due within 30 days of invoice date
• Accepted payment methods include credit card, bank transfer, and approved digital payment platforms

6.3 Late Payments

Late payments are subject to:

• Late fees of 1.5% per month (or maximum allowed by law)
• Suspension of services until payment is received
• Termination of agreement for non-payment exceeding 30 days
• Collection costs and legal fees if collection action is necessary

6.4 Taxes

All fees are exclusive of applicable taxes (VAT, sales tax, GST, etc.). Client is responsible for all applicable taxes unless a valid tax exemption certificate is provided.

6.5 Refunds

Refund policies are outlined in our separate Refund Policy. Generally:

• Strategy consultation fees are non-refundable
• Deposits are non-refundable once work has commenced
• Refunds for incomplete work are provided on a case-by-case basis
• No refunds are given for completed deliverables or services rendered

7. Client Responsibilities and Obligations

7.1 Cooperation

Client agrees to:

• Provide timely access to necessary systems, data, and personnel
• Respond promptly to information requests
• Review and approve deliverables within agreed timeframes
• Provide accurate and complete information
• Designate a primary point of contact for the project

7.2 Third-Party Services

Client is responsible for:

• Obtaining and maintaining licenses for third-party software
• Ensuring compatibility of existing systems
• Managing relationships with third-party vendors
• Costs associated with third-party services and integrations

7.3 Data and Security

Client must:

• Maintain appropriate backups of all data
• Ensure compliance with applicable data protection laws
• Provide necessary credentials and access securely
• Notify FaastGrow of any security concerns

8. Intellectual Property Rights

8.1 FaastGrow Intellectual Property

All proprietary methodologies, frameworks, templates, and tools developed by FaastGrow prior to or independently of the engagement remain the exclusive property of FaastGrow.

This includes:

• Proprietary AI algorithms and models
• Software tools and platforms
• Training materials and documentation
• Marketing materials and branding

8.2 Client Intellectual Property

Client retains all rights to:

• Pre-existing business data and information
• Company branding and trademarks
• Proprietary business processes
• Trade secrets and confidential information

8.3 Work Product and Deliverables

Upon full payment, Client receives:

• A non-exclusive, non-transferable license to use custom deliverables created specifically for Client
• Right to use automation systems developed for Client's business operations
• Documentation and training materials specific to the engagement

FaastGrow retains:

• The right to use generalized knowledge and experience gained
• Ownership of underlying methodologies and frameworks
• The ability to provide similar services to other clients

8.4 License Grant

Client grants FaastGrow a limited license to:

• Access Client's systems and data as necessary to perform Services
• Use Client's branding in case studies and testimonials (with prior approval)
• Display Client logo on our website and marketing materials (with consent)

9. Confidentiality

9.1 Confidential Information

Both parties agree to maintain the confidentiality of:

• Business strategies and plans
• Financial information
• Technical data and processes
• Customer lists and information
• Proprietary methodologies
• Trade secrets

9.2 Obligations

Each party agrees to:

• Use Confidential Information only for the purposes of the engagement
• Not disclose Confidential Information to third parties without written consent
• Protect Confidential Information with the same care used for own confidential information
• Return or destroy Confidential Information upon termination of the engagement

9.3 Exceptions

Confidentiality obligations do not apply to information that:

• Is publicly available through no breach of this Agreement
• Was known prior to disclosure
• Is independently developed without use of Confidential Information
• Must be disclosed by law or court order

10. Warranties and Disclaimers

10.1 FaastGrow Warranties

FaastGrow warrants that:

• Services will be performed in a professional and workmanlike manner
• Personnel have appropriate skills and qualifications
• Services will substantially conform to agreed specifications
• We have the right to provide the Services offered

10.2 Client Warranties

Client warrants that:

• All information provided is accurate and complete
• Client has authority to engage FaastGrow's Services
• Client owns or has rights to all materials provided to FaastGrow
• Use of Client's systems and data does not violate any agreements

10.3 Disclaimer of Warranties

11. Limitation of Liability

11.1 Liability Cap

11.2 Excluded Damages

11.3 Client Indemnification

Client agrees to indemnify, defend, and hold harmless FaastGrow from claims, damages, losses, and expenses (including legal fees) arising from:

• Client's breach of these Terms
• Client's violation of applicable laws
• Client's misuse of Services
• Third-party claims related to Client's business operations

12. Term and Termination

12.1 Term

These Terms remain in effect while you access or use our Services, or until terminated in accordance with this section.

12.2 Termination by Client

Client may terminate an engagement by:

• Providing 30 days written notice
• Paying for all work completed and expenses incurred
• Returning or destroying all FaastGrow Confidential Information

12.3 Termination by FaastGrow

FaastGrow may terminate immediately if Client:

• Fails to pay invoices within 30 days
• Breaches material terms of the Agreement
• Engages in illegal or unethical conduct
• Provides false or misleading information

12.4 Effect of Termination

Upon termination:

• All outstanding fees become immediately due
• Client must cease use of FaastGrow's proprietary materials
• FaastGrow will deliver any completed work product
• Confidentiality obligations survive termination
• Intellectual property rights remain as specified

13. Dispute Resolution

13.1 Negotiation

In the event of any dispute, the parties agree to first attempt resolution through good-faith negotiation.

13.2 Mediation

If negotiation fails, parties agree to participate in mediation before pursuing litigation.

13.3 Arbitration

Any unresolved disputes shall be settled by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Wyoming, United States.

13.4 Class Action Waiver

You agree that disputes will be resolved on an individual basis only, and you waive any right to participate in class-action lawsuits.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to conflict of law provisions.

Any legal action arising from these Terms shall be brought exclusively in the state or federal courts located in Wyoming, United States.

15. Force Majeure

Neither party shall be liable for failure to perform obligations due to circumstances beyond reasonable control, including but not limited to:

• Acts of God (natural disasters, pandemics)
• War, terrorism, or civil unrest
• Government actions or regulations
• Internet or telecommunications failures
• Labor strikes or disputes

The affected party must provide prompt notice and make reasonable efforts to resume performance.

16. Independent Contractor Relationship

FaastGrow is an independent contractor, not an employee, agent, or partner of Client. Nothing in these Terms creates an employment, agency, partnership, or joint venture relationship.

17. Non-Solicitation

During the term of engagement and for 12 months thereafter, Client agrees not to directly or indirectly solicit, hire, or engage FaastGrow employees or contractors without prior written consent.

18. Modification of Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website with an updated "Last Updated" date.

Material changes will be communicated via:

• Email notification (if you have provided contact information)
• Prominent notice on our website

Continued use of Services after changes constitutes acceptance of modified Terms.

19. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

20. Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term. Failure to enforce any provision does not constitute a waiver of that provision.

21. Entire Agreement

These Terms, together with any Statements of Work, proposals, and the Privacy Policy, constitute the entire agreement between you and FaastGrow regarding the Services and supersede all prior agreements and understandings.

22. Assignment

Client may not assign or transfer these Terms or any rights hereunder without FaastGrow's prior written consent. FaastGrow may assign these Terms in connection with a merger, acquisition, or sale of assets.

23. Notices

All notices under these Terms must be in writing and sent to:

Notices are deemed given when:

• Delivered personally
• Sent by confirmed email
• Three business days after mailing by certified mail

24. Survival

The following provisions survive termination of these Terms:

• Payment obligations
• Intellectual property rights
• Confidentiality obligations
• Limitation of liability
• Indemnification
• Dispute resolution

25. U.S. Government Rights

If Client is a U.S. government entity, Services are provided with "Restricted Rights" as defined in applicable federal regulations.

26. Export Control

Services and deliverables may be subject to U.S. export control laws. Client agrees to comply with all applicable export and import laws and regulations.

27. Contact Information

Questions about these Terms of Service should be directed to:

28. Acceptance

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